Quilt Knowledge Assistant

ROI & CUSTOMER IMPACT OF

knowledge assistant

Saving hours

on manual documentation and library upkeep.

Move faster as an organization with questions

answered in seconds.

Knowledge Platform

A single collaborative and always-up-to-date knowledge repository

Slack and Chrome-based Q&A assistant for your entire team

Connect knowledge sources from webpages, file storage and company wiki, meeting transcripts and many more

BUILD SLACK BOTS IN-HOUSE

vs.

QUILT

Integration

Limited integrations with knowledge sources

20+ robust integrations with common file storage, corporate Wiki, sales enablement and support knowledge bases

Sources

Black-box solution without clear references

Easy access to ranked sources to help users trust answers

Performance

Lengthy process to finetune and improve bot performance

Conversationally update incorrect answers in the Answer Bank so it doesn't make the same mistake twice

Access

Lack of permission and control for different information

Easy implementation of different access control levels